UMG League
UMG League Forum
 
 Home  FAQ   Search   Memberlist   Usergroups   Register 
 Profile   Log in to check your private messages   Log in 

my computer got viruses
Goto page Previous  1, 2
 
Post new topic   Reply to topic    UMG League Forum Index -> Tech Buzz/Support
View previous topic :: View next topic  
Author Message
aFearlessNoob



Joined: 15 Nov 2007
Posts: 229

PostPosted: Wed Jul 02, 2008 6:34 pm    Post subject: Reply with quote

gona try your way codeoflife
Back to top
View user's profile Send private message
aFearlessNoob



Joined: 15 Nov 2007
Posts: 229

PostPosted: Wed Jul 02, 2008 6:46 pm    Post subject: Reply with quote

Code_of_Life wrote:
1)The virus has been completely removed right? Which one was it?
2)XP seems to be crashing before it gets to your startup list. Its likely a corrupt or missing system file (or driver).

in safe mode...
1) run eventvwr.msc. i.e start->run-> type eventvwr.msc->press enter
2) open the system log. Go through the last few log entries to see what failed.


In the origin column it says Service Control Manager and DCOM are teh last 2 things with error messages
Back to top
View user's profile Send private message
Code_of_Life



Joined: 20 Feb 2007
Posts: 2245
Location: Irving, TX

PostPosted: Wed Jul 02, 2008 6:50 pm    Post subject: Reply with quote

Both DCOM and Service Control Manager are involved in starting other services and programs.
Double click on the error and look in the description to see what caused it to fail. Verify that the time at which it failed matches when you got the last bluescreen.
Back to top
View user's profile Send private message
aFearlessNoob



Joined: 15 Nov 2007
Posts: 229

PostPosted: Wed Jul 02, 2008 6:57 pm    Post subject: Reply with quote

Code_of_Life wrote:
Both DCOM and Service Control Manager are involved in starting other services and programs.
Double click on the error and look in the description to see what caused it to fail. Verify that the time at which it failed matches when you got the last bluescreen.


the error message says the following things didn't load properly:

Aavmker4
AFD
aswSP
aswTdi
easdrv
epfwtdir
Fips
intelppm
IPSec
MRxSmb
NetBIOS
NetBT
RasAcd
Rdbss
Tcpip

but I never got a blue screen of death
Back to top
View user's profile Send private message
Code_of_Life



Joined: 20 Feb 2007
Posts: 2245
Location: Irving, TX

PostPosted: Wed Jul 02, 2008 6:58 pm    Post subject: Reply with quote

bluescreen or restart. Did the timing of those errors match when the PC restarted?
Back to top
View user's profile Send private message
aFearlessNoob



Joined: 15 Nov 2007
Posts: 229

PostPosted: Wed Jul 02, 2008 7:00 pm    Post subject: Reply with quote

Code_of_Life wrote:
bluescreen or restart. Did the timing of those errors match when the PC restarted?


yes, cause they are all within a minute which is about the time the PC kept restarting over and over
Back to top
View user's profile Send private message
Code_of_Life



Joined: 20 Feb 2007
Posts: 2245
Location: Irving, TX

PostPosted: Wed Jul 02, 2008 7:04 pm    Post subject: Reply with quote

the last one that failed probably caused the crash/restart. Is your list ordered by time?

Let the PC boot normally and restart (note the time), when it does restart switch it off wait for a few minutes and then start it in safe mode. This will show a delay in the error logs between when the PC was starting in safe mode and the crash.
Back to top
View user's profile Send private message
aFearlessNoob



Joined: 15 Nov 2007
Posts: 229

PostPosted: Wed Jul 02, 2008 7:07 pm    Post subject: Reply with quote

the error I posted was the last error on the system log, the error right b4 that one says that the control service IPSEC couldn't start because something vinculated to the system doesn't work
Back to top
View user's profile Send private message
aFearlessNoob



Joined: 15 Nov 2007
Posts: 229

PostPosted: Wed Jul 02, 2008 7:20 pm    Post subject: Reply with quote

dood I was following what u said and the PC started normally for once!
gonna try restarting it again


Last edited by aFearlessNoob on Wed Jul 02, 2008 7:25 pm; edited 1 time in total
Back to top
View user's profile Send private message
Code_of_Life



Joined: 20 Feb 2007
Posts: 2245
Location: Irving, TX

PostPosted: Wed Jul 02, 2008 7:22 pm    Post subject: Reply with quote

There are a bunch of Network related services in your list:
IPSec - encryption for the Internet protocol (IP)
MRxSmb -used by SMB (Server Message Block) network shares
NetBIOS -network
NetBT -network
RasAcd -RAS Automatic Connection Driver
Rdbss -The RDBSS device driver used only by the Microsoft SMB mini-redirector.
Tcpip -microsoft TCP/IP driver

try:
1)disable network services that you wont need (NETBIOS and SMB)
i.e Run services.msc and set the service "TCP/IP NetBIOS Helper" to disabled, restart normally
info: http://www.petri.co.il/what%27s_port_445_in_w2k_xp_2003.htm
2)as a backup plan only:
disable all your network adapters (device manager or run devmgmt.msc) in safe mode and then start the PC.
Back to top
View user's profile Send private message
aFearlessNoob



Joined: 15 Nov 2007
Posts: 229

PostPosted: Wed Jul 02, 2008 7:53 pm    Post subject: Reply with quote

man after restarting it the problem came back again, I try what you said Code but it didn't work out either, the PC keeps restarting, I give up I'll tell my parents to get the XP disc to try to reinstall
Back to top
View user's profile Send private message
Cold_Comfort



Joined: 11 May 2007
Posts: 399

PostPosted: Wed Jul 02, 2008 8:22 pm    Post subject: Reply with quote

Most of the event viewer messages you are posting are related just to Safe Mode starts.

But you might try Safe Mode with Networking support and see if you get there. But re-enable any disabled networking services before trying.

From the F8 boot menu do you see an option to disable "automatic restart"? If so select that.

You can also do this in Safe Mode by running sysdm.cpl > Advanced > Startup and Recovery. Uncheck "automacically restart". While you are there make sure "Small Minidump" is selected as the dump type. The save to directory should by %systemroot%\minidump%

If you are getting BSODs and can get to Safe Mode, do this >>

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.

Email it to me at:

rollinrog [at] techguy.org

replace the [at] with @

I can run a debugger on it and perhaps see what is going on.
_________________
The time has come, To talk of many things: Of shoes--and ships--and sealing-wax, Of cabbages--and kings-- And why the sea is boiling hot-- And whether pigs have wings.
Back to top
View user's profile Send private message
Krusnik02



Joined: 09 Jan 2007
Posts: 1702
Location: As if you need to know... lol.

PostPosted: Thu Jul 03, 2008 3:32 am    Post subject: Reply with quote

aFearlessNoob wrote:
I give up I'll tell my parents to get the XP disc to try to reinstall


Run a repair install. No risk of data loss done properly and it should fix it right up.
_________________


Time is an illusion. The only reason we accept it is to keep everything organized. The only real time is party time.

A notice: my XFire is the same as my Yahoo Messenger ID.
Back to top
View user's profile Send private message Send e-mail Visit poster's website AIM Address Yahoo Messenger MSN Messenger
Cold_Comfort



Joined: 11 May 2007
Posts: 399

PostPosted: Thu Jul 03, 2008 6:22 pm    Post subject: Reply with quote

Repair installs will reinstall original system files and most, but not all, default system registry settings.

If there is malware on the system -- it will still be there.

All updates will need to be reinstalled following any repair install.
_________________
The time has come, To talk of many things: Of shoes--and ships--and sealing-wax, Of cabbages--and kings-- And why the sea is boiling hot-- And whether pigs have wings.
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    UMG League Forum Index -> Tech Buzz/Support All times are GMT
Goto page Previous  1, 2
Page 2 of 2

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2002 phpBB Group